Under the supervision of the Manager of Service Coordination/Health Homes, the Service Coordinator supports and coordinates services for individuals with disabilities to improve productivity, integration, independence and the protection of legal rights. As an individual’s main advocate, this person will assure that each individual eligible for Targeted Case Management services will receive services in the least restrictive manner. This position is non-exempt/hourly, and the wage is dependent upon qualification, work history and skill sets.

Duties

• Facilitate and author individual Support Plans and processes and see that all phases of the Support Plans are effectively implemented
• Assist clients in applying for services/benefits outlined in the Individual Support Plan
• Advocate for client rights and entitlements
• Coordinate training, services and communication with clients, parents, guardians, staff and other involved professionals
• Maintain case notes on all clients and complete monthly billing requirements
• Review and take appropriate action on incident reports, daily behavior tracking forms and other tracking methods outlined in the client’s individual Support Plans
• Assist in the development of behavior support plans with all applicable medical, mental health and support team members
• Assist with transition planning, portability and arrange for services to follow the client as he/she moves from one setting, service or provider to another
• Prepare and participate with DPOK during BASIS Assessments (i.e., DDP, Systems Analysis)

Education and/or Experience

• Bachelor’s degree from four-year college/university in social work, psychology, vocational rehabilitation or related field with a minimum of six months experience in the field of developmental disabilities
• OR a minimum of six months experience in the field of disabilities and additional full-time experience in the field of disabilities that may be substituted for the degree at the rate of six months of full-time experience for each missing semester of college

Certificates, Licenses, Registrations

Valid Driver’s License

Communication

• Ability to partner with various levels of staff, persons served and community members
• Field and respond to inquiries or complaints, regulatory agencies, guardians and/or family members
• Have a high level of written and oral communication skills
• Ability to effectively present information to various levels of employees, public groups and/or boards of directors

Additional Qualifications

• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysis
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• PC proficiency (Windows environment) is essential.
• Sound writing abilities

Recruitment Process Timeline

As a general outline, the following schedule is being provided. TECH will reserve the right to expedite or delay the process as desired or needed.

• October/November: Formal job posting and HR review, top candidates selected for interview process(es)
• November/December:  Additional processes, top candidate selected, position offered and new hire welcomed

Application Process

Qualified candidates shall submit their general applications online via the application portal. Along with their application, candidates are asked to submit the following:

1. Cover Letter
2. Resume
3. Certificates, Licenses, Registrations Outline
4. Three Professional References and Contact Information for Each